Level 2 Process Hierarchy Provide Training & Services

Level 2 Process Hierarchy Provide Training & Services

Process Provide support or identify someone who can Process Test work produced Process Present options from Knowledge Base Process Review existing client work Process Produce work as agreed, modifying scope as necessary Process Write any agreed documentation Process Hand over artefacts Process Agree assignment-specific work plan Process Establish "real" requirements Process Services & Training Delivery Process Deliver Training Process Manage Standard Training Courses Process Deliver Consulting Services Process Manage Service Catalogue Process Design & Produce Custom Training Courses

Level 2 Process Hierarchy Provide Training & Services

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