Technology Resource Mobile Phone & Communication Devices

Smart Phone OR Standard Phone AND Wi-Fi Dongle. This is necessary to allow for internet access at all times (many clients will not allow or provide internet access).

Deliver Consulting Services

• Category: Resource
• VSM Role: System 2 - Co-ordination
• Feedback Notes:
• Potential Issues:

  It is left up to the consultant to obtain and set-up their phone. Obsolete phones are issued so that consultant is unable to tether or access internet. This can be a problem especially if the client has USB ports disabled so that the only means of transferring data is via email. Often, even the web version of the email system is not even communicated making consultants incommunicado when onsite. No guidelines on usage.

• Evaluation: 3

Set-Up New Employee

• Category: Output
• VSM Role:
• Feedback Notes:
• Potential Issues:
• Evaluation:

IGOE Scope Diagram Deliver Consulting Services

VSM View Deliver Consulting Services