Technology Resource Consultant's Toolkit

Process Component Consultant's Toolkit


Description

Hardware:
- Laptop with at least 8GB RAM
- DVD Recorder
- 16 GB Memory Stick

Operating Systems & Middleware:
- Windows 7 Professional on both main machine and a Virtual Machine
- Remote Access

Office Productivity Tools:
- Microsoft Office Professional on both main and Virtual Machine
- Visio
- Compression software (e.g. WinZip)
- PDF Viewer

Other
- Anti-Virus

Processes (that produce or use this component)

Deliver Consulting Services

  • Category: Resource
  • VSM Role: System 2 - Co-ordination
  • Feedback Notes:

    There is no need to communicate with Technical Support on this issue after every assignment. However, assignments should be monitored so that toolkit requirements can be updated if the demands of the job require it - e.g. updated software, higher spec hardware, new "non-standard" applications.
    Ensure that each consultant has a checklist of what tools they should have (such as Virtual Machines, memory sticks, and backup capability) before an assignment.

  • Potential Issues:

    Often new starters are left to sort this out for themselves and end up with key toolkit components missing. This can be a problem if the consultant only discovers this while on-site.

  • Evaluation: 3

Set-Up New Employee

  • Category: Output
  • VSM Role:
  • Feedback Notes:
  • Potential Issues:
  • Evaluation:
Appears On

IGOE Scope Diagram Deliver Consulting Services

VSM View Deliver Consulting Services