Capability Product Functionality

Process Component Product Functionality


Description

This involves the provision of “software functionalities”, which are a key component (one of the raw materials) that is transformed into the client solution.

Processes (that produce or use this component)

Deliver Consulting Services

  • Category: Input
  • VSM Role: System 1 - Operations
  • Feedback Notes:

    Product feedback is key, e.g.
    - Bugs (especially those that Development consider minor but annoy clients)
    - Design and usability flaws
    - Enhancement requests.
    In an ideal world, these will be used as inputs to the next product development cycle

  • Potential Issues:

    If declared functionalities do not work properly or are not adequately communicated, they effectively do not exist for a consultant and as such the end solution is compromised.
    Also, it is no good producing software that is unlikely to work in a client environment, e.g. supporting only certain operating systems or demanding super-high spec hardware. If so, then the functionality does not, in any practical sense, exist. There is an overlap here with Marketing & Sales. It is no good presenting the functionality as able to do things it cannot.

  • Evaluation: 3

Develop Software Products

  • Category: Output
  • VSM Role:
  • Feedback Notes:
  • Potential Issues:
  • Evaluation:
Appears On

IGOE Scope Diagram Deliver Consulting Services

VSM View Deliver Consulting Services