Business Event Client Requirements Fulfilled

Service requirements are fulfilled or exceeded. Note, however, that often the requirements evolve during the assignment so a simple comparison is often not enough. A client evaluation is needed. In addition, evidence of the clients requirements being met are contained in the other outputs, e.g. model artefacts, knowledge transferred, and feedback from the assignment.

In some circumstances, further work is required - especially if requirements are not met or a separate issue arises requiring escalation.

Deliver Consulting Services

• Category: Output
• VSM Role:
• Feedback Notes:
• Potential Issues:
• Evaluation:

The Client's own Processes

• Category: Input
• VSM Role:
• Feedback Notes:
• Potential Issues:
• Evaluation:

IGOE Scope Diagram Deliver Consulting Services

VSM View Deliver Consulting Services