BP Trends Article Performance Improvement: Ain’t Misbehaving: The Behavioral Side of Improvement Work

BP Trends Article Performance Improvement: Ain’t Misbehaving: The Behavioral Side of Improvement Work

Description

Improvement practitioners (in which we would include BPM, Lean Six Sigma, IT, OD, OCM and any other disciplines that engage in the design or implementation of performance solutions for organizations) are equipped like line technicians for power companies. They wear figurative utility belts bristling with tools and supplies, they are adept at running up poles and connecting wires. They are tool-savvy and tool-adept. But they are not necessarily good at dealing with the so-called soft stuff: the behavioral aspects of improving organizations. But without solutions for the human side of change, well-intended transformations get derailed and good solutions tend not to take hold or be sustained.

Authors (for this Publication)

• Fjelsta, Paul
• Ramias, Alan

Publication Dates

• 2015 - 03

Domain Subject Areas (that this Publication elaborates)

• Business Analysis and Improvement Initiatives
• Employee Motivation & Culture