BP Trends Article ITIL®, COBIT®, and CMMI®: Ongoing Confusion of Process and Function

BP Trends Article ITIL®, COBIT®, and CMMI®: Ongoing Confusion of Process and Function

Description

IT management is strongly influenced by the major process frameworks ITIL®, COBIT®, and CMMI®.1 However, these frameworks are inconsistent with important tenets of Business Process Management thinking. Examples of this inconsistency are provided, including an analysis of ITIL®’s Value Network advocacy. Implications and consequences and an alternate approach are discussed.

Authors (for this Publication)

• Betz, Charles T

Publication Dates

• 2011 - 10

Domain Subject Areas (that this Publication elaborates)

• Reference Models
• What is BPM?