Roger Tregear exhorts organizations and their teams with interest in process-based management to put aside their tools. Business Process Management is a mind game, not "tool time." Roger believes that the achievement of effective, sustained process-based management is 90% mindset and 10% toolset and maintains that high levels of BPM maturity can only be achieved and maintained if the correct conceptual framework is in play.
Created from the Casewise Model 00 - Kybernetica Model on 31/07/2016 at 20:01