Publication: A Framework for Defining and Designing the Structure of Work Part 2

In Part 1 of this three-part series, published in their April Column, the authors discussed their theory of Value Creation Hierarchy (VCH). This month, they add the Value Creation Management System. The three components of the system - performance planned, performance executed, and performance managed - are defined in detail and then illustrated in a series of diagrams that offer a valuable reference to all involved in performance improvement projects.<br/>