Authors: Sharp, Alec
Publication Details: BP Trends, June 2009
Publication Type: Article
URL: <a href="http://www.bptrends.com/publicationfiles/06-09-COL-A-Practitioner%27s-Perspective-Sharp%20doc%20_rev%203_.pdf" target="_blank" >http://www.bptrends.com/publicationfiles/06-09-COL-A-Practitioner%27s-Perspective-Sharp%20doc%20_rev%203_.pdf</a>