Publication: ISPI and Human Performance Improvement

Model Reference
  • Description
  • Diagram Context
    • This BPTrends Advisor focuses on the ISPI and Human Performance Improvement. HPI is a much under appreciated aspect of business process change and in this Advisor we consider the many ways in which the International Society for Performance Improvement has contributed to our understanding of HPI.<br/>

      Authors:  Harmon, Paul

      Publication Details:  BP Trends, June 2004

      Publication Type:  Article

      URL:  <a href="http://www.bptrends.com/publicationfiles/bptemailadvisor062904.pdf" target="_blank" >http://www.bptrends.com/publicationfiles/bptemailadvisor062904.pdf</a>

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