Publication: Job Aids and Checklists

  • Description
  • Diagram Context
  • If you have a problem with employee performance and find that employees often skip steps or perform tasks incorrectly, consider developing a job aid to guide the employees in the performance of the task.<br/>

      Authors:  Harmon, Paul

      Publication Details:  BP Trends, May 2011

      Publication Type:  Article

      URL:  <a href="http://www.bptrends.com/publicationfiles/innovation20110517.pdf" target="_blank" >http://www.bptrends.com/publicationfiles/innovation20110517.pdf</a>

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