Authors: Sharp, Alec
Publication Details: BP Trends, February 2010
Publication Type: Article
URL: <a href="http://www.bptrends.com/publicationfiles/10-02-COL-A-Practitioner%27s-Perspective-Sharp%20V2.pdf" target="_blank" >http://www.bptrends.com/publicationfiles/10-02-COL-A-Practitioner%27s-Perspective-Sharp%20V2.pdf</a>