Authors: Sharp, Alec
Publication Details: BP Trends, May 2010
Publication Type: Article
URL: <a href="http://www.bptrends.com/publicationfiles/FOUR%20Sharp%2010-05-COL-A-Practitioner%27s-Perspective-Sharp.doc-final.pdf" target="_blank" >http://www.bptrends.com/publicationfiles/FOUR%20Sharp%2010-05-COL-A-Practitioner%27s-Perspective-Sharp.doc-final.pdf</a>