Authors: Harmon, Paul
Publication Details: BP Trends, October 2014
Publication Type: Article
URL: <a href="http://www.bptrends.com/bpt/wp-content/uploads/10-07-2014-COL-Harmon-on-BPM-Processes-and-Capabilities-Harmon.pdf" target="_blank" >http://www.bptrends.com/bpt/wp-content/uploads/10-07-2014-COL-Harmon-on-BPM-Processes-and-Capabilities-Harmon.pdf</a>