Publication: Putting the M back in BPM

Model Reference
  • Description
  • Diagram Context
    • Ian Gotts defines BPM as the management discipline by which an organization treats its business processes as one of its most valuable assets. The fact is, however, that to many in the IT world, BPM means “process automation tools.” In this Article, Ian explains his view of how successful enterprises are “putting the M back in BPM” to address their goal of sustained operational excellence.<br/>

      Authors:  Gotts, Ian

      Publication Details:  BP Trends, June 2012

      Publication Type:  Article

      URL:  <a href="http://www.bptrends.com/publicationfiles/FOUR%2006-10-ART-Putting%20the%20M%20back%20in%20BPM-IanGotts%20v2-final.pdf" target="_blank" >http://www.bptrends.com/publicationfiles/FOUR%2006-10-ART-Putting%20the%20M%20back%20in%20BPM-IanGotts%20v2-final.pdf</a>

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