Publication: Reference Models: The Long, Long Shortcut

Drawing on their extensive experience as consultants at the Performance Design Lab, Alan Ramias and Cherie Wilkins describe the many difficulties their clients have encountered when attempting to use reference models. They identify five “traps” they have repeatedly observed and illustrate them with actual examples from their work within organizations. <br/>Not wishing to completely discourage you, the authors also offer three sound principles to consider when using reference models and end their discussion with an example of a company where reference models were effectively used as a result of applying these principles.<br/>