Publication: Six Sigma for Service: Is it Sufficient?

Model Reference
  • Description
  • Diagram Context
    • The purpose of this column is to explore the more detailed concepts surrounding Six Sigma and to determine whether it's a sufficient approach in the understanding and improvement of business processes in service organizations.<br/>

      Authors:  Long, Kathy A

      Publication Details:  BPR Journal, March 2011

      Publication Type:  Article

      URL:  <a href="http://www.brcommunity.com/b585.php" target="_blank" >http://www.brcommunity.com/b585.php</a>

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