Publication: What Do Business Process Managers Manage?

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  • Description
  • Diagram Context
    • There has been a lot of talk about the importance of process management. What exactly do process managers do? What skills do business process managers need, and what results should we expect from a program to improve process management?<br/>

      Authors:  Harmon, Paul

      Publication Details:  BP Trends, June 2008

      Publication Type:  Article

      URL:  <a href="http://www.bptrends.com/publicationfiles/advisor20080624.pdf" target="_blank" >http://www.bptrends.com/publicationfiles/advisor20080624.pdf</a>

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