Publication: Who Cares About Your Business Processes?

Sorting through the myriad, complicated relationships among stakeholders is a challenge to any change manager, but a challenge that must be overcome if the project is to succeed. In this Column, Roger provides a foundational model for stakeholder analysis that will be of interest to any manager faced with the push and pull of stake holders’ conflicting interests. Without an analytical approach to reconciling the conflicts, most projects will be derailed and fail.<br/>